Change of addresss
If the shares are
dematted, what is the procedure for change of address?
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Dividend
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Loss of share certificates
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Miscellaneous
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Nomination with respect to
shareholding
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 Transfer of shares
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Change of address
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If there is a change in my
address what is the procedure to get it recorded?
If the shares held by you are in physical form,
kindly send a request letter (Format) signed by the
shareholder (first named shareholder in case of joint-holders)
giving the new address along with the Pin Code. Please quote
your folio number without fail. In case the shares held by you
are in demat,please inform the change to your DP.
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Can joint-holders request
for a change of address?
No. The letter of request will require the
signature of the first holder only.
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Can there be multiple
addresses for a single folio?
No. There can be only one registered address for
one folio.
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If the shares are dematted,
what is the procedure for change of address?
Since your Depository Participant maintains your
record of dematted shares, you have to inform them about any
change in your address. Your Depository Participant will then
pass on this information when any action like despatch of
Annual Accounts or payment of dividend etc., is due to be
taken by the company.
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Dividend |
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I have not received my
dividend. What action do I take?
You may please write to us quoting the name of
the company furnishing the particulars of the dividend not
received and also quoting your folio number/client ID
particulars (in case of dematted shares).We will verify the
records and provide you with the status.
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What is the procedure for
obtaining a duplicate dividend warrant?
If the dividend warrant is still shown as unpaid
in the Bank Statement, we shall issue a duplicate warrant to
you expeditiously, on providing an indemnity bond.
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Can I claim the old
dividends relating to past years which have not been received
by me?
As per the present law, the dividends issued
prior to the year 1995, if found unpaid / unclaimed,such
amounts are required to be transferred to the Central
Government. Unpaid/unclaimed dividends issued subsequent to
the year 1995 and if such dividends are more than 7 years old,
such dividends cannot be claimed.If you have not received any
of these dividends, you may please write to us with relevant
particulars like folio number, concerned dividend, etc., and
the we shall clarify the status and arrange to pay the
dividend if it remains unpaid as per the records.
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Whom should we approach if
the outstanding dividend pertains to a period before October
1995?
You may please make an application to the
concerned Registrar of Companies, in Form No. II. However,
please note that the unpaid / unclaimed dividend amounts
transferred to the Investor Education and Protection fund
established under the Companies Act,1956 in the year 2002 and
as per the applicable law no refund can be claimed by the
shareholders or such dividends.
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In order to protect against
fraudulent encashment, I want to incorporate the details of
my bank account in my dividend warrant. What is the
procedure that I should follow?
Currently the bank account particulars are being
overprinted on the dividend warrants wherever Available and in
the absense of the same,complete address is printed to avoid
possible fraudulent encashment.In case you have not provided
your bank account details in the past or wish to change,please
forward a communication as stated below.
a) If you are holding shares in physical form, please
quote the name of the company and give your folio number,
details of name , of your bank and account number to us and we
shall incorporate the same in all your future dividend
warrants
b)If you are holding the shares in demat form, such
details will have to be given to your Depository Participant
with whom you have a demat account. Your Depository
Participant in turn will pass on this information to the
company through the Depositories NSDL/CDSL. This procedure is
in accordance with depository regulations.
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Why can't the
Company/Registrars take on record the bank details in case of
dematted shares?
As per the Depository Regulations,the Company
concerned is obliged to pay dividend as per the details of
demat shareholders furnished by the concerned Depository
Participant. The Company or their Registrars cannot make any
change in such records received from the Depositories.
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What is Electronic Clearing
Service (ECS)?
Under this system, you can receive your dividend
electronically by way of direct credit to your bank account.
This avoids a lot of hassles like loss/fraudulent interception
of dividend warrants during postal transit. This also
expedites payment through credit to your account compared to
dividend warrants in physical form. We strongly recommend that
if you have not already opted for Electronic Clearing Service,
you may please do so.
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How can I avail of the
Electronic Clearing Service facility?
In case you are holding shares in physical form,
you should submit the ECS form duly completed along with a
photocopy of a leaf of your cheque as advised in the Form and
we shall take due note of the same in our records. As a
result, all subsequent dividends will be paid to you through
direct credit to your bank account.However, if the shares are
in demat, please get in touch with your DP.
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Is the ECS facility
available across the country?
No. The Reserve Bank of India has enabled ECS
facility at select cities only.This facility is being provided
by most of the companies to the investor based cities viz., Ahmedabad,
Bangalore, Bhubaneswar, Chandigarh, Chennai, Coimbatore,
Delhi, Guwahati, Hyderabad, Jaipur, Kanpur, Luknow, Ludhiana,
Mumbai, Nagpur, Patna, Pune, Surat, Trivendram and Vadodra.
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 Loss of share certificates
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I have lost/misplaced my
share certificates. What are the steps that I should take to
obtain duplicate share certificates?
Please inform us immediately about loss of share
certificates quoting the name of the company your folio number
and details of share certificates if available. We shall
immediately mark a caution on your folio to prevent any
further transfer of shares covered by the lost share
certificates. Simultaneously , you will have to lodge a
complaint with the police regarding loss of share certificates
and also furnish an acknowledged copy of the police complaint.
Upon receipt of all the above, we shall advise you
further formalities to be complied with for issue of duplicate
certificates. However please note that if the lost share
certificates are lodged with the company together with a valid
transfer deed by a third party for transfer, the case will be
dealt with on the basis of relevant facts and we shall advise
further course of action at that time.
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I have lost my share
certificate with transfer deeds duly executed by me. How
should I proceed to obtain duplicate share certificates?
You have to follow the procedure described in the
preceding answer.
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What action should I take if
I retrieve the original share certificate, which I had
reported to be lost to the Company/Registrars?
Please surrender the original share certificate
to us immediately, if the duplicate share certificates have
been issued. However,if the original share certificates are
found before you comply with the procedure for obtaining
duplicate share certificate, please inform us immediately so
that we can remove the caution marked against such share
certificates.
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Miscellaneous
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I wish to split/consolidate
my share certificates. What is the procedure that I should
follow?
Please forward your share certificates along with
a request letter signed by all the registered shareholder/s
and we shall split/consolidate the share certificates as may
be required by you.
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I am holding more than one
folio in the same name. Can I consolidate these folios?
Yes. Please forward the share certificate(s)
relating to those folios which you wish to merge and we shall
consolidate your folios and return the share certificates by
endorsing the consolidated folio number.
You may please note that the folios to be consolidated
should be in the identical name and in the same order of
identical names (in case of joint-holding) and bear the same
address.
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We are holding shares in
joint names and would like to change the order of names?
Please forward your share certificates along with
a request letter duly signed by all the joint-holders as per
the specimen signatures recorded.
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Nomination with respect to
shareholding
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How do I make a nomination
with regard to my shareholding?
You have to submit a nomination form duly filled
in duplicate and signed. If you are holding shares along with
other holders then all the holders will have to sign the
nomination form.
After the form is received by the company, and if
found in order, a registration number will be allotted to the
nomination. A duplicate copy of the nomination form received
from you will then be returned back to you with an endorsement
indicating the registration number and date.
Nomination can be made only in respect of shares held
in physical form. In case of dematted shares, your nomination
has to be recorded with your Depository Participant.
Only one nomination can be made for each folio. Folios
having different order or combination of names of shareholders
will require separate nominations.
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Do I have to send my share
certificates along with the nomination form?
No.
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My shares are held in joint
names. Are the joint holder/s nominees to the shares?
Joint holders are not nominees. They are joint
holders of the relevant shares having joint rights on the
same. In the unfortunate event of death of any one of the
joint holders, the surviving joint holder/s of the shares
is/are the only person/persons recognised by the company as
the holders of the shares.
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Can a nomination once made
be changed?
Nomination once made can be revoked by a
shareholder by giving a fresh nomination. If the nomination is
made by joint holders, and one of the joint-holders dies, the
remaining joint holder/s can make a fresh nomination by
revoking existing nomination.
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What is the legal position
of the nominee in case of death of the shareholders?
Upon the death of a shareholder, the Nominee, to
the exclusion of any other legal heir/beneficiary, is the only
person in whom the shares vest. In other words, in case of a
valid nomination, the company will not entertain any claim
from legal heirs or beneficiaries and the shares will be
transmitted only in favour of the Nominee.
In case if the nomination is made by joint-holders,
the nomination will come into play only upon the death of all
the joint holders. Therefore if one of the joint shareholders
dies, the shares will devolve on the surviving shareholders to
the exclusion of the Nominee. In this case the surviving
shareholders may make a fresh nomination if they so desire.
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What is the procedure for
the nominee to get the shares in his name?
Upon death of a shareholder, the nominee is
entitled to have the shares transmitted in his favour. He/She
will have to give a notice in writing to this effect along
with the share certificate(s) of the deceased shareholders.
Alternatively, the nominee can transfer the shares held by the
deceased shareholder, to a third party.
If a nominee opts for registration of shares in his
name, he is required to produce proof of identity, e.g., copy
of passport, driving license, voter's identity card or such
other proof to the satisfaction of the company. The nominee
should also submit his specimen signature duly attested along
with a request for transfer.
Upon scrutiny of the documents submitted by the
nominee, shares will be transmitted in his favour and share
certificates returned to him duly endorsed.
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Can the nominee sell the
shares without registration in his favour? What is the
procedure?
Yes, a nominee can sell the shares to a third
party, without registration of shares in his favour. However,
the usual procedure for transfer of shares will have to be
followed.
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I have shares in the demat
form. Can I send the nomination form to the Company/Registrars
for making a nomination with respect to my shareholding?
For making a nomination with respect to dematted
shares, you will have to approach your DP. In the account
opening form provided by the Depository Participants there is
a provision for providing the name of the nominee. Please
consult your Depository Participant for further details.
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 Transfer of shares
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I have purchased physical
shares. How do I get them registered? How long will it take?
You will have to send the share certificates
along with the Share Transfer Deed, (available with Stock
Exchange/Share Brokers) duly filled in, executed and affixed
with share transfer stamps at 0.25% of the market value on the
date of execution of the transfer deed.
The shares, along with the Share Transfer Deed will
have to be sent to us at the following address,
Unit-1, Luthra Ind. Premises,1st Flr, 44-E, M Vasanti Marg,Andheri-Kurla Rd., Safed pool,Andheri(E), Mumbai 400072
Normally, it takes 15 days for processing the transfer
the shares are registered in your name, and the share
certificates will be dispatched to you.
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I would like to gift some
shares to my children/relatives. How do I get them registered
in their names? Does it involve stamp duty?
The procedure of registration of shares gifted is
same as the procedure for a normal transfer. The stamp duty is
also applicable in case of gifted shares, and the duty is at
0.25% of the market value prevailing on the date of execution
of the transfer deed by the transferee.
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Where should I send the
shares for transfer? Can I hand it over at your Branch Office?
Registration of Share Transfer is carried out
only at our office in Mumbai at
17/B,Dena Bank Building,IInd Flr, Horniman Circle,Fort, Mumbai-400001. Or through post/reputed courier to
our office in Mumbai.However you may lodge the documents at
any of our branches and obtain receipt for the same.
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What is the stamp duty on
shares? Where do I get these stamps?
The stamp duty applicable on share transfer is at
0.25% on the market value on the date of execution of the
transfer deed. Share Transfer Stamps can be obtained from the
authorised stamp vendors. Your sharebroker can also help you
in this regard.
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How do I ensure that the
Transfer Deed is complete before sending it to the company?
Please fill in all the columns of the transfer
deed, sign as transferee at appropriate places and affix share
transfer stamps at 0.25% of the market value on the date of
execution of the transfer deed. Please ensure that the
transfer deed is duly filled in and executed as explained, to
avoid any discrepancy/objection on lodgement.
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I want to add another
joint-holder name to my shareholding. What is the procedure
that I should follow?
You have to execute a transfer deed, duly stamped
and submit the same to us for transfer. Please note that such
addition of name amounts to change in ownership of shares and
the procedure for transfer has to be followed.
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I have purchased physical
shares long back but I forgot to get them transferred in my
favour. What is the procedure that I should follow now?
A transfer deed is valid for a period of one year
from the presentation date indicated in the stamp affixed by
the Registrar of Companies on the upper portion of the deed or
the closure date of Register of Members immediately after the
presentation date, whichever is later. Please check whether
your transfer deed is still valid. If so, submit the transfer
deed duly executed and stamped along with share certificates
to us for transfer in your favour.
If the validity period of the transfer deed has
expired you will have to approach the Registrar of Companies
for extending the validity of the transfer deed.
Alternatively, you may approach the registered holder/seller
whose signatures are appearing on the transfer deed as seller
to execute fresh transfer deeds. Thereafter you may submit the
fresh/revalidated transfer deed to us for transfer.
Revalidation of transfer deed(s) is not applicable in case of
entities which are not under the purview of Registrar of
companies.
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 Transmission of shares
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In case of joint holdings,
in the event of death of one shareholder, how do the surviving
shareholders get the shares in their names?
The surviving shareholders will have to submit a
request letter supported by an attested copy of the Death
Certificate of the deceased shareholder and the relevant share
certificates.
The company on receipt of the said documents will
delete the name of deceased shareholder from its records and
return the share certificates to the applicant/registered
holder with necessary endorsement.
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If a shareholder who held
shares in his sole name dies without leaving a will, how can
his legal heir/s (either husband/wife/son/daughter, etc.) get
the shares transmitted in their names?
The legal heirs should obtain a Succession
Certificate or Letter of Administration with respect to the
shares and a true copy of the same, duly attested by the Court
Officer, or Notary should be sent to the company along with a
request letter, transmission form, and all the share
certificates in original, for transmission in their favour.
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If the deceased family
member who held shares in his/her own name (single) had left a
will, how do the legal heir/s get the shares transmitted in
their names?
The legal heirs will have to get the will
probated by the High Court/District Court of competent
jurisdiction and then send a copy of the probated copy of the
will, along with relevant schedule/annexure setting out the
details of the shares, the relevant share certificates in
original and transmission form for transmission.
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A and B had shares in a
Company. Both of them died. How do I get the shares
transmitted in my name?
You should obtain a Succession Certificate/Letter
of Administration of the last deceased joint holder in your
favour and follow the procedure for transmission of shares.
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I have already produced the
attested/registered will. Since getting it probated would take
a long time and money can I avoid that procedure?
You will appreciate that in order to ascertain
that the will in question is the last will and testament made
by the deceased, it is important that the same is
authenticated/probated by the Court. This is to protect the
interest of the investors at large and to obviate any future
claims/disputes on the same.
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The name of a joint holder
was included only for convenience by the first holder. I am
the only heir. Could you transfer the shares in my name as per
the will/probate?
As per law, the joint holder is deemed to be
having indivisible ownership of the joint property and the
company cannot ascertain as to how or why the name was
included. As per the Articles of Association of the company,
the surviving joint holders are the only persons recognised as
having title to the shares.
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